SILK MEDICAL

Wonderful experience with the team at this office, they went out of their way to help me. Thank you!

I am satisfied with the consultation with Dr. Temur Soziashvili, what he told me, I have been to all the expensive clinics, I have spent a lot of money, and he gave me a direct and decisive diagnosis. Diagnosis with 10 stars. Now I am going to be treated with him and I hope the result of the treatment will be the same as his diagnosis. Thank you.

I have visited this clinic several times for tests and vaccinations. It has always been a very good experience; the staff is very friendly. I think the price is justified because they spend a lot of time with you, explain everything, and answer all your questions. Doctor Ekaterina Aleshina is really great, she deserves a special shoutout!)

Thank you very much to Dr. Ekaterina Aleshina, she explained everything in detail, the autumn is pleasant, I will contact her again 😊

First of all, I want to say thank you to Dr. Sergey Butriy. He is a wonderful pediatrician.

Well, to be honest, I was shocked by such an amount. I wanted to make an appointment with an endocrinologist, and ideally, I should have done an ultrasound right away to check my thyroid. A consultation fee of 140 lari is just too much. I don’t understand where such sums come from. Yes, it’s a private clinic, but the endocrinologist should still have their own ultrasound to conduct an examination. Last year, I visited a gynecologist, and the consultation along with the ultrasound cost 100 lari. And now, even the endocrinologist doesn’t have their own ultrasound, and they ask for 140 lari for a consultation, which is ridiculous. Do you understand the logic? It seems that to get treatment, you need to sell a kidney 😅. With such prices, even one consultation hits the budget hard. I ask you to reconsider this issue; it’s really too expensive.

Convenient location, polite clinic staff, they speak at least 3 languages. I would like to especially thank urologist-andrologist Temur Soziashvili and endocrinologist Ekaterina Aleshina for their attention, detailed explanations, professionalism, and gentleness in communicating with the patient.

I was here for an ultrasound with Dr. Lika Gegeshidze. I had the best impressions of the doctor; she explained everything and showed me during the process, professionally and with warmth. I will recommend her, thank you.

The female doctor was very considerate and spoke English well, so I didn't feel any discomfort in communication! I came from Korea and have traveled to various countries, living abroad for a long time and experiencing many different healthcare systems, but this clinic has great medical services. It's clean, and the male receptionist also speaks English and Russian, and he is very friendly.

I rate the clinic's service 1 star. Their Instagram is aimed at expats: trendy reels, posts, stories, infographics, and shoots. The responses here are just template marketing copy-paste. They claim to train their staff in communication, but in reality, the service is absolutely terrible. For 20 days, I've been asking them to send me Form 100 for insurance, which they didn't provide right away and said they would send within a week. Every time I get a response saying 'please wait' and then they go silent. I remind them again, and they ask for the same information that is already in the correspondence: which branch I took the tests at. They take more than a day to contact their own branch and again remain silent. Meanwhile, the correspondence is handled by someone who clearly doesn't know the language: they write in all caps, in separate messages, and don't understand the questions I ask. Let me remind you: their Instagram is aimed at a completely Russian-speaking audience, with trendy posts and prices that match the target audience. Yet they can't even consult you properly, respond adequately, or send the documentation. Update: after 20 days, they replied that the doctor was on a business trip, which is why Form 100 was delayed. So they decided to shift everything onto the doctor, with whom I had no complaints at all. But even if that's the case, it turns out they supposedly don't know their own employees' work schedules, and their documentation system is so poorly organized that they come up with responses like 'we just received information that the doctor was on a business trip'? Excuses at a kindergarten level. And what does the doctor have to do with it if it's their call center that responds with 'please wait' and ignores for days? Or says 'check your spam,' even though they clearly didn't send any documents. In general, my conclusion is this: go to this clinic only if a really good doctor works there and only there. But if you have a choice — don't go. Because it's a scam for expats: overpriced for pretty pictures on Instagram, but in reality — a complete lack of service and a presentation with local flavor.