SILK MEDICAL

Poor communication. Before scheduling a consultation, anyone reasonable would want to ask a few questions about the procedure before scheduling an appointment. Definitely not going to that clinic.

We were very satisfied with the Silk Medical clinic. The vaccination was very comfortable and professional. The receptionist Tamara stands out for her high professionalism; she is very friendly, attentive, and does her job wonderfully. Special thanks also to the therapist Daria, she is a very professional, responsive, and welcoming doctor. We sincerely recommend this clinic!

I haven't been able to schedule an ultrasound through Instagram for two days. The person responds with half a message a day. Service 0/10 even before visiting this wonderful clinic.

I had four facial cleansing and brightening sessions there with the doctor, and she was wonderful and very kind. However, the reception and information desk staff were terrible; they didn't speak English and were rude.

how to make an appointment? the person on whatsapp reads the messages and doesn't respond. is there another way?

This 5 star is for Dr Sergey Butrii / paediatrician. Very very gentle with baby and sharing good information with parents to help them. We came for vaccination and he made sure it was done quickly in the easiest way for baby and baby could rest a bit in the clinic before leaving. Thank you Dr Sergey, strongly recommended!!

The online consultation for making an appointment was very unorganized; I had to pull answers out of the consultant in Telegram. During the appointment, will I also need to ask leading questions? I had a negative impression right away.

Cok temiz ve estetik bir clinik. Resepsyonda guleruzlu hizmetkar kizlara tesekkur ederim.

I had an appointment with gynecologist Nato Shengelia at the Digomi branch with a diagnosis of amenorrhea. Instead of ordering me some tests, she immediately prescribed progesterone without figuring out the cause. This same gynecologist advised me to get the HPV vaccine, saying that I only needed to pay for the consultation once, and the other two doses would be free. When it was time for the vaccine, I wanted to make an appointment, but I was told that I needed to pay for the consultation again, 130 lari. I was shocked because the doctor literally withheld information, intentionally hiding it to sell me a service. I wrote to the clinic, and I was met with incompetent rude staff who couldn't handle my objection. "For what?" Excuse me, but can't you train your staff in proper communication, especially without resorting to rudeness? You are a private clinic that positions itself as Russian-speaking, so why do you allow your staff to communicate like this with patients?

Great Russian-speaking doctors and excellent service. We visited both the pediatricians and the dermatologist.