David Tatishvili Health Center

Service: zero, and no treatment received. I booked an appointment with a gastroenterologist, confirmed that I had understood the time correctly, got confirmation from my insurer, and came for the appointment. It turned out they could not find the confirmation. Fine, I asked again. The second attempt, they found it. I look — my doctor is leaving the clinic. I ask — will she come back? No, they say, your appointment was supposed to be an hour ago, check your SMS. But there was no SMS, because they had recorded my number incorrectly. Apparently, just like with the appointment time, something went wrong. And at the same time, they called me a problem patient.

Low-quality service. It feels like some general practitioners don’t have a good enough education. And how come the laboratory isn’t open all day?

Be aware that patient history is not visible to the doctor. Their internal systems has problems. avoid if you can.

1) They make appoinments by phone. When you come to the hospital you have to stay in the line and repeat exactly the same. It doesnt make sense - what is the point of asking the same info by phone and wait for in the line and repeat the same. 2) They never see you on time. There are always delays. 3) Their doctors don't know how to use the computer to check the analyses or notes from other doctors exactly from the same branch! 4) They ask to go downstairs, print the results there, and come back. Other doctors don't even know what to do and just try to send to same doctor who sent you to them.

The MRI machine is old, not calibrated, of terrible quality; in the horizontal projection there is only noise.

I do not recommend this clinic to anyone. I had an X-ray and a CT scan of my shoulder there after a fracture. Two surgeons and one traumatologist looked at the X-ray and said the images were terrible and had to be redone. When I came for the CT, I was booked for a time; when I arrived at my time there was a queue for the room, and in the end I sat in the corridor in a live queue for more than an hour. I also asked a staff member to send my CT results to my email. After 5 days I received the result, and instead of images there was a PDF file with the conclusion of a knee MRI, not a CT of my shoulder…

Be prepared when you call. You will have to wait quite a while :( Longer than you can imagine.

Excellent service. I would especially like to highlight Nino Samkharadze — a wonderful and highly competent doctor, along with Eka Saknelashvili. They explained everything in great detail and provided care at the highest level. I definitely recommend this service.

For a whole week I have been trying to reach you — you don't answer the phone, and in the chat you only give template, meaningless replies. This does not look like professional service. If this is how you plan to communicate with patients, it would be better not to have such a service at all. A clinic should meet a high standard — but your situation resembles a dive bar more than a medical institution.

Do these people answer calls at all?