Batumi Republican Clinical Hospital

I'm a tourist and my whole day was lost here because of the long waiting. I waited 30 minutes for my number and then 2 hours to enter the clinic to the doctor! keep in mind only 2 people were in front of me for clinic so i don't understand what takes that long! Also, the receptionist for the clinics was extremely rude and hostile that I didn't understand GEORGIAN language like I'm obviously not from here !! but the doctor was still great and managed to check my eyes and give a proper diagnosis and prescription.

Special thanks for eyes Dr. Very professional and well qualified.

My friend was bitten by a stray dog, and at the hospital, they didn't even look at her wrapped arm, they didn't want to talk at all and just said, 'come back tomorrow'(((

The most unprofessional and ignorant staff.

I am satisfied with the doctor, but very dissatisfied with the attitude of the reception staff. I wanted to have an X-ray done, but the lady at the reception suggested an MRI instead. When I disagreed with that decision, her attitude became rude and unprofessional. Such behavior due to a patient's differing opinion is completely unacceptable.

The doctors are fine, but the worst treatment you could imagine from the security staff, who were drunk and not very adequate.

I went to the Emergency room with a suspicion of a broken arm, and the security staff, nurses, and doctors were all very helpful and supportive. My insurance covered the expenses, but I had to call myself to report the insurance case. The X-ray room doesn’t close. Take care of yourself and your patients 🙏. Thank you.

I was brought in by ambulance with a temperature of 40.2. They said it was a rotavirus and gave me an IV. They didn't take any tests, even though they should have. After 5 days with a temperature of 38-40, I went to another hospital. There, after doing tests, they found out I had kidney inflammation. If the doctors had done their job at this hospital, my condition would have been much better.

My husband found himself in a difficult situation with a knee fracture while on vacation. They performed surgery in the trauma department. Carefully and gently. At every stage, from the emergency room to discharge, we received polite treatment and care. Everyone who spoke Russian communicated with us in Russian without any issues. A big thank you to all the staff; I personally saw the amount of work the junior and mid-level staff had, but I never witnessed any neglect or irritation towards patients. This is so valuable! One thing the hospital management should pay attention to: when offering private rooms with a companion for 400 lari per day, they need to understand that this is a significant amount for a public hospital, and there should still be a basic minimum for patients. The room had nothing, just a bed, a narrow sofa where I, not being a large woman, could only lie on my side, and a toilet with a bath that you can't stand up in. The overall condition is depressing. Synthetic bedding, no soap or towels, dirty linoleum, broken tiles, a layer of mold and dust on the noisy ventilation. There is no food and even no bottled water (a cooler on the floor). If a foreigner has no companion, I can't imagine how they would survive after surgery without food, water, and timely access to a toilet. It's a very sad impression. I would also like to see a transparent pricing system in the hospital. The website does not list service costs, all prices are without confirmation of the price list, and this is an obvious manipulation factor. Certainly, in difficult situations, you think about successful recovery, but not everyone can pay 10,000 lari for surgery and 800 lari for a single room all at once. People need to understand where these amounts come from. Wishing everyone health and well-being!

The staff at Emergency are pleasant and friendly, everything was done excellently.