Platinum Dent

I came to the clinic with the feeling that the tooth could no longer be saved and that I would need an implant. After the review, Dr. Ksenia suggested a more conservative option restoring it with a crown. It has been almost 6 weeks now: the tooth has fully adapted, and I have no pain or discomfort at all. Everything feels natural and well integrated. An unexpected bonus my smile looks more harmonious :) I would also like to highlight Dr. Ksenia, the clinic’s owner a truly highly professional.

I really liked the clinic. They helped me in an unexpected situation, even though some clinics refused. Special thanks to Dr. Tinatin. Thank you and I wish you prosperity.

I want to share my negative experience with doctor Ksenia Vapnyar. This is my subjective opinion based on my situation and formed after consulting several other specialists. Based on what happened, I cannot recommend either this doctor or the clinic. In October 2025, I went to have a tooth removed due to inflammation and a cyst in the sinus area (the 6th tooth on the upper jaw). The extraction itself was painless - this is perhaps the only positive aspect for me. After the extraction, according to the doctor, the cyst was cleaned and a sponge was placed in the wound. When I asked about the need for stitches, I was told that it wasn't necessary and everything would heal "on its own." On the day of the operation, I started to experience fluid leaking from my nose and the sensation of air passing between my mouth and the sinus. I contacted the doctor, but I was assured that "everything is fine" and no further action was needed. I returned on the 2nd or 3rd day after the extraction, where the doctor looked at the X-ray taken ON THE DAY of the extraction. She didn't bother to take another one, completely ignoring my words about the air passing between my mouth and the sinus. THIS CLEARLY INDICATED THE PRESENCE OF A COMMUNICATION BETWEEN THE MOUTH AND THE SINUS. Now, looking back, I suspect that the passage could have been opened by her (but very small, almost imperceptible), or I might have created pressure in my mouth. Or this passage increased for that reason. It's impossible to know now, and it doesn't really matter. From her side, I was given standard recommendations, without considering the specifics of my case. For example, there was no emphasis on the prohibition of creating pressure in the mouth, which, as I later learned from other specialists, can be critical when there is communication with the sinus. And I was sneezing and blowing my nose, creating this pressure, including while rinsing my mouth. The doctor told me directly after the extraction, even before she took the X-ray, that I had a very thin bone, that the tooth was right in the sinus root. I’m not a surgeon, but if the tooth is in the sinus root, and if she said she cleaned the cyst, how could she not see the hole? I don’t understand. So I ended up going for 5 months, waiting for a miracle. After 5 months, I consulted other doctors in another country. After examination, they confirmed the presence of a communication between the mouth and the sinus (visible on the X-ray). A CT scan was not done at that time because the wound needed to be opened and stitched anyway. During the operation, it was found that a new cyst and inflammation had formed. Everything was removed, and gum plastic surgery was performed, with stitches applied to close the passage. A course of antibiotics for 2 weeks was also required. After two weeks, the stitches were removed. And now everything is fine. All of this could have been avoided if I had been stitched up, and ideally, if they had suggested doing gum plastic surgery and closing everything tightly right after the extraction. Or at the very least, if they had given proper recommendations (I was given a standard leaflet with recommendations after tooth extraction without complications). Immediately after this operation, I contacted the clinic in Batumi, hoping for a constructive dialogue. Perhaps I initially expressed myself emotionally, but later I provided medical documents and examination results. Nevertheless, my arguments were not accepted, and the doctor's position remained unchanged. Moreover, the doctor's reaction seemed to me (and not just to me) inadequate. She threatened with lawsuits and talked about some offended honor. After all, no one in this world makes mistakes, right? I got the impression that this doctor does not consider the acknowledgment of possible complications or mistakes for herself. Meanwhile, I am paying for her mistake not only with money but also with lost time for orthodontic treatment. Despite the fact that the doctor is very experienced, she can make a mistake, and there is nothing criminal about it (unless, of course, it leads to a fatal outcome). But her behavior and denial of her guilt in this situation speaks volumes. And if you find yourself in a similar situation with her, you will not be able to achieve anything from her. Not even a simple apology, let alone compensation for damages.

I want to express my gratitude to the dental clinic! The appointment went wonderfully. Special thanks to my doctor Ekaterina — a true professional, she did everything carefully and without pain. Also, thanks to the assistant Boris, who supported and helped at every stage. I really liked everything. Now, I will only come to you!

I had a great experience here with Dr Ekaterina. Despite the language barrier, she’s very patient, calm and professional. The ladies at the reception are also very nice and helpful. I highly recommend.

My childhood experience of visiting Russian dentistry in a provincial town left me with the impression that dentistry is something related to torture... I hadn't been to a dentist for about 20 years, putting off the visit for as long as possible because I thought I would need a lot of treatment, that it would be painful and expensive... In general, I have never been so wrong and pleasantly surprised. In this clinic, they performed diagnostics using computer tomography, compiled a list of my problematic teeth, the cost of their treatment, and pointed out the need for wisdom teeth removal. Over the course of a month, I visited Dr. Larisa, who treated all my problematic teeth (about 16) one by one. It wasn't painful, just some injections. In this same clinic, they removed one of my wisdom teeth, and it was painless. I plan to visit this clinic in the future. The staff is friendly and will answer all your questions. If you're scared, I recommend starting with a consultation and diagnostics; you'll soon understand that you're in reliable hands.

ATTENTION! This review is not about the quality of treatment at the clinic, but rather about the service. I tried to purchase an electronic gift voucher for a certain amount. I waited five hours (I'm not exaggerating) for a response after discussing the amount and recipient's name. Five hours later, I was asked about spelling the recipient's name in Latin letters. This is a question I could have asked five hours earlier and already created a voucher! As a result, I abandoned the purchase while waiting. Two stars – for the clinic's connection on Telegram and for the theoretical possibility of at least purchasing this voucher.

My favorite clinic. Wonderful doctors and administrator, you can feel the individual approach and attentiveness. They do everything to make the patient comfortable 🩷

Larisa Alekseevna is a true professional in her field, working carefully, attentively, and painlessly. The staff is very good and professional. Thank you very much! I had 8 teeth done and I am very satisfied, especially considering how difficult it is for me to handle visits to the dentist.

I am very pleased with my visit to the clinic. I had a professional cleaning procedure done. I really liked how the doctor communicates with the client. The procedure was also as comfortable and painless as possible. And I am satisfied with the result! If I am in Batumi, I will only turn to them. Doctor TAMILA TAVDGIRIDZE.