David Tatishvili Medical Center

This is a mess. We bought Unison insurance and have been paying for six months. When you need to see a doctor, it’s IMPOSSIBLE to do so. The receptionist says to call Unison to make an appointment. But how can you do that when you need it URGENTLY due to SEVERE symptoms? Nobody explains this. Sometimes they have no power, and sometimes the system crashes.

In the end, 4 stars. Even though I booked in advance and paid 45 GEL for a simple procedure with insurance, at the appointed time—scheduled a whole day ahead—the doctor was absent, and nobody knew when they would show up. Eventually, the doctor arrived 35 minutes late and turned a routine procedure into a money-making exercise (too long to explain). And to book another visit with the same specialist, I had to go back again to the family doctor just to get a referral under insurance to the very same specialist I already saw! But on the third visit, with another therapist in Room 5, everything was finally sorted out. The payment under insurance was lower, and in ENT Room 12 everything was done perfectly. Turns out, not everything is so bad after all.

The appointment was rescheduled by the clinic to another day. I was scheduled for 5:30 PM and arrived 10 minutes early. I waited until 6:00 PM and was never called in. I had to go in to see the doctor myself since I had an appointment. In response, I was told that there is a 'live queue' and I need to wait. When I objected, the doctor rudely suggested I 'take my money at the reception.' The reception informed me otherwise: there is no live queue, everything is by appointment, the doctor just ran late. Great. But why is this not communicated in advance? That's a rhetorical question. In the end: the clinic does not respect patients' time, the staff cannot agree among themselves, and the doctor allows himself to be rude. If you truly have appointments, stick to them. If not, just say so. The service is below any standard. I won't set foot here again.

I was brought to tears in the lab room. I asked to lower the chair, and the nurse started yelling. Then it turned out that it was broken, and my mood was ruined.

The traumatologist did not see the fracture on the X-ray. Almost 2 months of pills, ointments, procedures, and prescribed ultrasounds. When I went to another place with the old X-ray, which he did not see anything on, they immediately showed me the fracture site, and a repeat X-ray confirmed it. Tests that other clinics do in 1-3 days here can take 2 weeks. There is no electronic queue; if there are many people under the office, you have to walk around asking and figuring out who has an appointment at what time, they do not call you by appointment. The registration staff are often incompetent even in the most basic matters, such as scheduling certain examinations. There are a couple of very good doctors. If it weren't for them, I wouldn't come back to this clinic a second time for anything. I do not recommend.

The traumatologist didn't see the fracture in the scan. Almost two months of pills, ointments, procedures, and prescribed ultrasounds. When I went elsewhere, they immediately showed me the fracture site in the old scan, which didn't see anything, and a repeat scan confirmed it. Tests that other clinics do in 1-3 days can take up to two weeks here. There's no online queue system; if there are a lot of people outside the office, you have to go and ask around and figure out who's available for what time; they don't call in by appointment. I don't recommend it.

Disgusting! I made an appointment with family doctor Tamar Beridze through insurance. Without listening to my complaints, the doctor started saying that I couldn't be treated here and my needs weren't funded. When I replied that I could finance my needs myself, and during this visit I wanted to get a consultation regarding my complaints and possibly a referral to another doctor for tests, I heard a lecture about 'newcomers.' The doctor started insulting me in a raised voice and rudely told me to never come back, shouting throughout the clinic to make sure I wouldn't. She simply kicked me out of the office. Medical assistance was never provided. Avoid this doctor, as this specialist is clearly aggressive, incompetent, and unable to fulfill her duties. The impression from the visit was extremely negative. It's very sad that such treatment of patients is allowed in the clinic.

I called three times to clarify the information and asked three times how much the ultrasound costs - they said 70 lari. When I arrived, they charged me more than 100. It turned out that 70 was with insurance... The question is, why didn't they say this over the phone? I came from far away.

I called three times to clarify information and asked three times how much the ultrasound would cost – they said 70 lari. When I got there, they charged me more than 100. It turned out the 70 was with insurance... My question is, why didn't they tell me this over the phone? I came from far away.

The doctors simply didn't show up for appointments (the traumatologist and the ultrasound specialist). Appointments are by appointment, scheduled for a specific time. You show up, and the office is empty; the receptionists don't even know whether the doctor will be there or not. A star for the Mzevinar Khozrevanidze family – she listens and gives the necessary referrals (to doctors who simply don't show up for work and won't see you).