We paid 5,000 lari for the operation, although we should have paid 2,500. The doctor couldn't perform the operation, and called another doctor in the middle of the operation. The nurses were rude. A man felt ill in the middle of the night, and they didn't deign to come from the next room. When the man started crying and talking about how bad he felt, the nurses in the next room started mimicking broken Russian. I want to say that this money isn't worth it, and I wish the same for the nurses who are complete rude!

Everything was fine, we were covered by insurance. They admitted me at 12:10 a.m. and released me at 12:59 a.m., saying there was no fracture.

Neurosurgeons Guram Chakhvadze and Nugzar Gurgenidze are truly brilliant. They're true professionals, compassionate, wonderful, and meticulous. I had spinal surgery here, and the entire team was wonderful: the anesthesiologist, my surgeons, and my wonderful nurse, Keti, and the other girls who helped me walk in the first few days, fed me delicious food, and cared for me 24/7. I love you. Thank you so much 💕

A disgusting medical facility. I wouldn't wish it on anyone. I won't even mention the geriatrics: patients unable to care for themselves crawl on the floor when it suits the staff—they're simply tied to their beds and left there not for an hour or two, but until late at night, until it's time to take their pills. The food is absolute hell: tasteless porridge served from iron plates, soups mostly made of bread crumbs. Poor and lonely elderly people are forced to endure this. The medical staff in the geriatric ward, in my opinion, aren't trained in even the most basic things: it took two or three attempts to measure an elderly woman's blood pressure. For a long time, until a relative arrived, the woman lay on the bed with dry lips (obviously, the nurses don't examine or give water to bedridden patients), in a half-dead state: she didn't respond to sounds or touch. Until they called the nurse, who is the only one on the entire floor, no one lifted a finger. After an examination, it turned out that the woman's blood pressure was significantly low, her gaze was fixed on one spot, she didn't speak, and she couldn't call for help—the staff didn't care. Until a relative insisted on transferring the woman to the emergency room, no one would have thought of it. The orderlies, who are themselves almost 70 years old, allow themselves to yell at the elderly, whether they use physical force or not—I don't know, I haven't personally witnessed it. Furthermore, lice were found on a bedridden patient—the orderly, Di, responsible for washing the bedridden patients, took, I daresay, the shampoos provided by relatives home, and the next day claimed she couldn't remember where she put them and asked for new ones. The rooms themselves are extremely stuffy. The entire ward has one small TV hanging in the center, and a backgammon table. Idleness and constant lying on the bed can drive you even crazier. The mattresses are dirty and stained, but to their credit, the bed linens are washed.

It's absolute crap. A bunch of staff, no one does anything properly. They're blatantly trying to push unnecessary tests and open up a medical history for 400 lari. We came in with a leg injury. They gave us an X-ray for 60 lari, which we had to wait 30 minutes for at night, and even then we had to remind them when the clinic was empty. I highly recommend it.

May 15, 2025. My mother lost consciousness. They called an ambulance and brought us from the city to this hospital. First, they asked for 500 lari, saying they'd do tests, determine what was wrong, and treat her. I wasn't allowed to see her for 7-8 hours. During those 7-8 hours, they took tests and performed a catheterization of almost her entire body. None of the doctors came out or asked about the tests or catheterization. We screamed and pleaded for my mother to be released from the ward. Upon leaving, we were told we had to pay an additional 800 lari. They ran numerous unnecessary tests and catheterizations for an additional fee, without asking if we could pay. In the end, they couldn't determine what was wrong. When we asked, what was the doctors' outcome? The only answer was, "I DON'T KNOW." I definitely don't recommend this hospital. Don't get sick!

An ambulance was called after an accident at a shopping center in Batumi. A woman was admitted to this hospital in serious condition. She couldn't walk on her own after the incident. She was discharged home the same day. She was no longer able to walk independently and was in severe pain. We returned, but they still couldn't provide a diagnosis. They only diagnosed a displaced humeral fracture on the first visit. Mamuka Tebidze couldn't determine the problem—an urgent hip replacement was needed. She waited a long time for a discharge summary, which they incorrectly stated the location of the incident. The doctor and the clinic's lawyers also refused to provide the correct location! Be careful when contacting this traumatologist and this hospital!

{'original': 'I ended up in a psychiatric hospital because someone very close to me died in Ukraine, and I simply couldn't bear it and decided to commit suicide. Ultimately, psychiatrist Merabi, who keeps a bottle of beer in his office and a pack of Xanax on his desk, indicating likely abuse, prescribed treatment under the court order. But the treatment can hardly be called treatment; it was apparently their way of punishing me. I was injected with triftazin, as it turned out upon discharge. Because of this triftazin, I ended up in intensive care several times. After discharge, they prescribed inappropriate treatment, which was criticized by several of his colleagues. "Thanks" to the doctors, now if I commit suicide, I will do everything to ensure I don't end up there, so that no one can resuscitate me. And in difficult moments, when I recall these events, I can't even call and call for an ambulance. I'm starting to think it's better to commit suicide than overdose on triftazin. And I have no indication for it. I've never had hallucinations in my life. I would understand if I still had them.

I can't say anything about the doctors; I never got an appointment. I arrived for an ultrasound with a doctor's referral and was told to be there at 10 PM sharp. I paid at the register and then learned the doctor wouldn't be there until 12 PM, which is usually the case. I couldn't wait; they told me I could come back for the ultrasound later with a receipt. On my next visit (at 12 PM), I discovered the receipt was valid for five days, and they asked me to pay again. The doctor would see me, but he'd be there in an hour, so I had to wait at reception. An hour and 50 minutes later, I was told the doctor had arrived, given me a number, and taken to a huge line, where I was last. When I asked why they couldn't just give me a number and let me sit down to wait for the doctor, they shrugged.

I was there unexpectedly and ended up for treatment! The doctors are good, and I can say that the surgeon, Irakli, is a good person and specialist! I was very pleased with everything! They treated me and I went home!